Customer backlash at Van Zant over Sony’s disreputable business practices

It’s unfortunate that the Van Zant brothers are suffering the fallout caused by Sony’s shortsighted DRM rootkit. Take a look at the customer rating of their “CD” Get Right with the Man:
5 stars: 17 / 198 (9%)
4 stars: 1 / 198 (½%)
3 stars: 1 / 198 (½%)
2 stars: 5 / 198 (3%)
1 star: 174 / 198 (88%)

Many of the recent reviews of the disc take Sony to task for forcing users to install a rootkit. In response, some comments claim that it’s inappropriate to slam Van Zant: “Voice your objections against SONY not against the Van Zant brothers!!!” (reviewer M. Mize of Fort Lauderdale, FL). I hate to be the one to tell M. Mize, but hitting Sony on their bottom line is probably the most effective way to criticize them. (All this negative publicity isn’t doing them any good either.) This is also going to affect Van Zant, but not nearly as much as you might think — of the $15-20 spent on each “CD” I’d be surprised if they get as much as $1.00 of it. (By the way, I keep quoting “CD” on purpose. It doesn’t conform to the audio CD standard, so it shouldn’t be labeled with the CD logo.)

Of course, Van Zant could publicly denounce Sony’s shady business practices. If they did this, I’m pretty sure that they would come out of this debacle with a vastly enhanced reputation, at least among those of us who are offended by Sony’s actions.

About Jim Vanderveen

I'm a bit of a Renaissance man, with far too many hobbies for my free time! But more important than any hobby is my family. My proudest accomplishment has been raising some great kids! And somehow convincing my wife to put up with me since 1988. ;)
This entry was posted in Uncategorized and tagged , , , . Bookmark the permalink.

One Response to Customer backlash at Van Zant over Sony’s disreputable business practices

  1. Pingback: SonicChicken weblog » Blog Archive » Hey, Van Zant, watch out for the clue stick!

Leave a Reply

Your email address will not be published. Required fields are marked *